- All accommodation invoices must be pre-paid prior to guest arrival by BACS, transfer or Mpesa to secure and confirm the booking

- All guest details must be sent to the hotel prior to arrival to include the following:-

• Copy of Passport or Kenyan ID card
• Proof of Residency
• Full Address and Telephone/Mobile contacts
• Next of Kin
• Dietary requirements
• Any pre-existing medical issues

- Following the above, a registration card will be completed by the hotel for the guests’ signature upon arrival

- A copy of the hotel guest information will be sent to the guest prior to arrival